Overview
Your Privacy on 877
This Privacy Policy applies to all players who register, log in, or otherwise use the 877 platform — including the website at 877.cl and the 877 mobile app. It describes how 877 ("we", "us", or "the platform") handles personal data in connection with your account and gaming activity.
By creating an account on 877 and using the platform, you acknowledge that you have read this Privacy Policy and consent to the data practices described here. If you do not agree, please do not register or continue using the platform.
We do not sell your personal data to unrelated third parties for advertising. Information is shared only where necessary to operate the platform, process your transactions, verify your identity, and comply with applicable law.
Our Privacy Principles
Six Ways 877 Protects Your Data
SSL Encryption on Every Session
All data exchanged between your device and 877 is protected by SSL/TLS encryption. Whether you are logging in, making a deposit in PHP, or playing slots, your connection is secured end-to-end.
Minimal Data Collection
We collect only the information we genuinely need to operate your account, process PHP transactions, and verify your identity. We do not collect data just to have it on file.
No Sale of Personal Data
877 does not sell, rent, or trade your personal information to unrelated third-party advertisers or data brokers. Your data stays within the platform's operating ecosystem.
Access Controls and OTP
Account access is protected by OTP verification for new device logins and withdrawal requests. Internal access to player data is restricted to authorised personnel only.
Your Rights Over Your Data
You have the right to access, correct, or request deletion of your personal data, subject to legal and operational requirements. Contact [email protected] to exercise these rights.
Retention Only as Long as Needed
We keep your data for as long as your account is active and for such period afterward as required by applicable law or legitimate platform operations, then it is securely deleted or anonymised.
What We Collect
Types of Data 877 Collects
| Data Type | Examples | Purpose |
|---|---|---|
| Identity Data | Full name, date of birth, government-issued ID | Account registration and KYC verification |
| Contact Data | Mobile number, email address | Account communication, OTP delivery, support |
| Financial Data | PHP deposit/withdrawal records, wallet activity | Processing transactions, fraud prevention |
| Technical Data | IP address, device type, browser, session logs | Security monitoring, platform performance |
| Gaming Activity | Bet history, game sessions, wagering amounts in PHP | Account management, responsible gaming tools |
| Verification Data | ID document scans, selfie for identity matching | KYC compliance before first withdrawal |
Full Policy
877 Privacy Policy — Full Text
1. Information We Collect
When you register an account on 877, we collect the personal information you provide directly — your full name, date of birth, mobile number, and email address. During the KYC verification process required before your first withdrawal, we also collect a copy of a valid Philippine government-issued photo ID and, where required, a selfie for identity matching purposes.
As you use the platform, we automatically collect certain technical data including your IP address, device identifiers, browser type, and session logs. This data helps us maintain platform security, detect unauthorised access, and improve the user experience.
Your gaming activity — including bet history, game sessions, and PHP transaction records — is recorded as part of normal account operation. This data is used to manage your account, process withdrawals, and support the responsible gaming tools available on the platform.
2. How We Use Your Data
The personal data 877 collects is used for the following purposes:
- Creating and managing your player account
- Processing PHP deposits and withdrawals via GCash, Maya, bank transfer, and other supported channels
- Verifying your identity before processing your first withdrawal (KYC)
- Sending OTP codes for account authentication and withdrawal confirmation
- Providing customer support and responding to account queries or disputes
- Detecting and preventing fraud, account abuse, and money laundering
- Operating responsible gaming tools including deposit limits and session monitoring
- Complying with applicable laws and regulations
- Improving platform performance and resolving technical issues
We do not use your data to build advertising profiles or sell your information to unrelated third parties. Where we send platform-related communications to your registered email or mobile number, these relate to your account activity, security notifications, or platform updates.
3. Who We Share Your Data With
877 shares personal data only where necessary and with parties that are bound by appropriate data handling obligations. These include:
- Payment processors — to facilitate PHP deposits and withdrawals through channels such as GCash, Maya, InstaPay, PESONet, and bank transfer
- Identity verification providers — to assist with KYC document checks as part of account verification
- Platform technology providers — who support the hosting, security, and operation of the 877 platform under data processing agreements
- Regulatory and legal authorities — where we are required to disclose information by applicable law, court order, or regulatory request
We do not share your personal data with unrelated advertisers, data brokers, or third parties for commercial purposes unconnected to the operation of your 877 account.
4. How Long We Keep Your Data
We retain your personal data for as long as your 877 account remains active. If you close your account, we may retain certain data for a further period as required by applicable law — for example, transaction records relevant to financial compliance obligations.
Technical and session data is retained for a shorter period consistent with its security and operational purpose. Once data is no longer needed and retention requirements have been met, it is securely deleted or anonymised.
5. How We Keep Your Data Secure
877 applies technical and organisational measures to protect your personal data against unauthorised access, loss, or misuse. These include:
- SSL/TLS encryption across all platform connections
- OTP verification for logins from unrecognised devices and withdrawal requests
- Strict internal access controls limiting who can view or process player data
- Regular security monitoring and vulnerability management
No system is entirely immune to risk. If you believe your account has been compromised, contact [email protected] immediately so we can take action to secure it.
6. Your Data Rights
As a player on 877, you have certain rights over your personal data. You can exercise these by contacting [email protected] with your account details and a description of your request:
- Access — request a copy of the personal data we hold about you
- Correction — ask us to correct inaccurate or outdated personal information
- Deletion — request deletion of your data, subject to legal and operational requirements
- Restriction — ask us to limit how we process your data in certain circumstances
- Objection — object to certain uses of your personal data
Some requests may be subject to identity verification before we can process them. Certain data may need to be retained regardless of a deletion request where required by law or for legitimate platform purposes such as fraud prevention.
7. Cookies and Tracking
877 uses cookies and similar technologies to maintain your login session, remember your platform preferences, and support security features. These are necessary for the platform to function correctly and are not used to track your activity across unrelated third-party websites.
You can manage cookie preferences through your browser settings. Disabling certain cookies may affect the functionality of the 877 platform, including keeping you logged in between sessions.
8. Minors
877 is strictly for players aged 21 and above. We do not knowingly collect personal data from individuals under 21. If we become aware that personal data has been collected from a player who does not meet the minimum age requirement, we will close the account and delete the associated data.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When changes are made, the "Last updated" date at the top of this page will be revised. Continued use of 877 after an updated Privacy Policy has been published constitutes your acceptance of the revised terms.
For significant changes, we may notify registered players via email or through an in-platform message. We encourage you to review this policy periodically to stay informed about how we handle your data.
Your Rights at a Glance