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Everything You Need to Know About 877
Whether you are new to 877 and still figuring out how to get started, or an existing member with a specific question about a withdrawal or a bet you placed, this FAQ covers the basics clearly and without the runaround. Questions are grouped by topic — account, payments, games, security, and responsible gaming — so you can jump straight to what matters to you.
If your question is not answered here, you can reach the 877 support team at [email protected]. Send your query from your registered email address and include your account username so the team can assist you faster.
Account
Go to the Register page, fill in your full name,
email address, Philippine mobile number, date of birth, and a password.
After submitting, an OTP is sent to your mobile number to verify your
identity. Once verified, your account is active. Registration is free
and takes under two minutes. You must be at least 21 years old.
You must be at least 21 years old to register and use 877. By creating an
account, you confirm you meet this requirement. 877 may request a valid
Philippine government-issued photo ID to verify your age at any point.
Accounts found to belong to players under 21 will be closed immediately.
No. Each person is allowed only one account. Duplicate accounts are against
the 877 Terms and Conditions. If multiple accounts are detected under the
same identity, all duplicate accounts will be closed. Any winnings
generated through a secondary account may be forfeited.
Use the password recovery option on the Login page.
If you need further assistance, email [email protected] from your registered
email address. The support team will walk you through identity verification
before resetting your password. For security, password changes always
require identity confirmation before access is restored.
Log in to your account and go to the account settings panel. You can update
some details directly. For changes to core information — like your registered
name or mobile number — you may need to go through a verification step to
confirm the update is authorised. If you run into issues, contact
[email protected] for assistance.
KYC is required before your first withdrawal. You will need to submit a
clear photo or scan of a valid Philippine government-issued photo ID —
accepted IDs include your National ID (PhilSys), passport, driver's licence,
SSS or GSIS card, Voter's ID, or PRC ID. Make sure the image is clear
and all details are readable. KYC processing is typically completed within
one to two business days.
Deposits and Withdrawals
877 accepts PHP deposits via GCash, Maya, InstaPay, PESONet, and direct
bank transfer to participating Philippine banks. All amounts are in
Philippine Peso. Credit cards and cryptocurrency are not accepted as
payment methods. The available channels are shown at the time of deposit
in your account dashboard.
Deposits via GCash and Maya are generally credited to your 877 account
quickly, often within a few minutes of payment confirmation. InstaPay and
PESONet transfers are subject to the processing times of Philippine
inter-bank payment networks, which is typically within the same business
day. Direct bank transfers may take slightly longer depending on your bank.
If your deposit has not appeared after a reasonable period, contact
[email protected] with your transaction reference number.
Log in to your account, go to the withdrawal section, and select your
preferred payout channel — GCash, Maya, InstaPay, PESONet, or bank
transfer. Enter the amount in PHP and confirm with an OTP sent to your
registered mobile number. Your KYC must be complete before your first
withdrawal can be processed. For more details, visit the
Withdrawal page.
Withdrawal processing times can be affected by pending KYC verification,
bank processing schedules, national holidays, or additional security
reviews on larger amounts. If your KYC is already approved and the
withdrawal has been pending beyond the normal processing window, contact
[email protected] with your withdrawal reference number and our team will
look into it for you.
Minimum and maximum limits for deposits and withdrawals in PHP are shown
in your account dashboard at the time of the transaction. Limits may vary
depending on the payment channel you select. For specific limit information,
check the deposit or withdrawal page within your account, or contact
[email protected].
Games and Betting
877 offers sports betting on PBA and NBA basketball, international football,
boxing, volleyball, and esports, along with live in-play markets on selected
events. The casino section includes live dealer baccarat, blackjack, and
roulette tables with real-time streaming. There are also hundreds of online
slot titles, eBingo, and online poker. All available games and markets are
accessible from the Game Lobby.
Yes. PBA basketball is one of the primary sports covered on 877, alongside
NBA, international football, boxing events featuring Filipino fighters,
volleyball, and esports. Live in-play betting is available on selected PBA
and international matches. Head to the Bet page to
see available markets and current odds.
Live casino tables on 877 are hosted by real human dealers and streamed to
your screen in real time. You join the table, place bets in PHP within the
time allowed for each round, and the dealer plays out the game — baccarat,
blackjack, roulette — just as it would work at a physical casino. There is
usually a chat function so you can interact with the dealer and other players.
Access live tables from the Game Lobby after logging in.
All slot titles are listed on the Slots page. You can
browse by provider, theme, or jackpot type. Your recently played titles and
favourites are saved in your account, so you can quickly get back to the
ones you enjoy most. New titles are added to the library regularly.
877 does offer promotions for registered members. Specific details —
including amounts, terms, and eligibility — are posted in your account
dashboard and on the platform when they are active. We do not publish
specific bonus figures on this page to avoid confusion with outdated
information. Log in to your account or check the
Platform page for current offers when available.
Security
877 uses SSL/TLS encryption on all connections, which means your login
credentials, personal details, and transaction data are encrypted in
transit. OTP verification is required when logging in from a new device
and again when processing withdrawals. KYC verification adds another
layer of protection by confirming your identity before funds can leave
your account. For more details, visit the
Privacy Policy page.
877 will never ask for your password or OTP via SMS, chat, or email.
If you receive a message asking for these, it is not from us. Do not
respond, do not click any links, and do not share any account information.
Report the incident to [email protected] so our team can investigate.
Always access your account directly through 877.cl — do not use links
from unsolicited messages.
Accounts are temporarily locked after multiple failed login attempts as a
precautionary security measure. Wait a few minutes and try again, making
sure you are entering the correct credentials. If your account remains
locked or you believe it was locked due to something other than failed
login attempts, email [email protected] from your registered email address
and our team will assist you.
Responsible Gaming
877 provides deposit limits (daily, weekly, monthly), loss limits,
session time reminders, cooling-off periods, and self-exclusion.
These tools are available in your account settings. Deposit and loss
limits take effect immediately when set. For self-exclusion or cooling-off
requests, you can also contact [email protected] directly. Visit the
Responsible Gaming page for full details.
Email [email protected] from your registered email address, state that you
are requesting self-exclusion, and include your preferred duration. Our
team will process it promptly and without judgement. During the exclusion
period, you will not be able to log in, deposit, or place bets. Any PHP
balance remaining can be withdrawn after the exclusion is confirmed.
No. Online gaming and sports betting always involve financial risk, and no
outcome is guaranteed. All games on 877 — including slots, live casino,
and sports betting — are forms of entertainment. Wins happen, but so do
losses. Never bet money you cannot afford to lose, and never treat gaming
as a source of income or a way to recover debts.
Mobile App
Yes. The 877 mobile app is available for download on Android and iOS
devices. It gives you full access to your account — sports betting,
live casino, slots, eBingo, deposits, and withdrawals in PHP — on your
smartphone. Visit the App page for download instructions
and system requirements.
Yes. Your 877 account is the same whether you access it on the app or
through a desktop browser. Your PHP balance, bet history, saved games,
and account settings all sync seamlessly across devices. Log in with
your existing credentials — there is no need to create a separate account
for the app.
Yes. The 877 app supports PHP deposits and withdrawals using GCash, Maya,
InstaPay, PESONet, and bank transfer — the same channels available on
desktop. All amounts are in Philippine Peso. OTP confirmation is required
for withdrawals just as it is on the desktop version. KYC must be
completed before your first withdrawal.
Quick Help Topics
Common Areas Players Ask About
Getting Started
New to 877? Registration is free and takes under two minutes. Create an account, verify your mobile number, and make your first PHP deposit to get going.
Deposits and Withdrawals
All transactions are in PHP via GCash, Maya, InstaPay, PESONet, or bank transfer. KYC must be completed before your first withdrawal can be processed.
Sports Betting
Bet on PBA, NBA, football, boxing, volleyball, and esports. Live in-play markets are available on selected matches. Visit the Bet page to see current odds.
Live Casino and Slots
Join real dealer tables for baccarat, blackjack, and roulette, or browse hundreds of slot titles. All bets are placed in PHP from one account.
Account Security
Your account is protected by SSL encryption, OTP verification on new device logins, and OTP confirmation for withdrawals. Keep your password private.
Responsible Gaming
Set deposit limits, loss limits, and session reminders from your account settings. Self-exclusion is available on request via [email protected]. Play within your means.
Still have a question?
If you did not find the answer you were looking for here, our support team is
available at [email protected]. Email from your registered address and include your
account username for the fastest response.